Make Better Decision Essay

That the current era of stinting uncertainty may oblige been ushered in through a series of wretched government and embodied finishs is implied through the rear view mirror. Could some of the events that shaped todays crises have been avoided through better finish devising touch ones? Thomas Davenport (2009, p. 117) presents examples of decision reservation disorder evident in both the public and private sectors and offers a manakin to guide managers in do better decisions in the future.His premise lies in the ineffectiveness of the unmarried decision-making process resulting in dire consequences for the organization. Davenport provides a framework to guide managers in adopting a more analytic and taxonomic approach, resulting in greater effectiveness. He posits that the manipulation of data, especi on the wholey analytics embedded in automated systems understructure be powerful tools when residued with informed human judgment. Davenport presents no new knowledge enta iling the decision making process.He does, however, raise the question of why the majority of organizations continue to rely on intuition and dismiss proven tools and methods without regard for the evidence pointing to their effectiveness. The author warns that without proper prioritization and systematic review of the decision making process, triumph remains a gamble. Article Highlights jibe to Davenport (2009), allowing individual managers to make decisions without a systematic analysis has severe consequences that result in languishing profit margins.In spite of the resources available, most organizations fail to implement the recommendations that would help managers utilisation better decision making processes. The author notes that while these processes do not guarantee better outcomes, they sure increase the potential (p. 118). Davenport (2009) out bloodlines a four-step process to improve managerial decisions, the components of which argon identification, inventory, in tervention and institutionalization. He suggests mangers mother by prioritizing the top decisions required to achieve a goal.He states without some prioritization all decisions are tough as equal, which probably means that the important ones wont be analyzed with sufficient caveat (p. 118). He goes on to stress the importance of identifying key decisions in in order to examine all variables through an inventory process to determine effectiveness and worldly the groundwork for organisational communication. Subsequent to identification and taking inventory, considering all parameters of the decision, the appropriate intervention should rise to the surface.The final step is the institutionalization of the decision making process, for which Davenport (2009, p. 119) recommends hiring decision experts in guiding managers through the process. Davenport (2009, p. 119-122) cites two examples of organizations who improved the decision making process Educational exam Service (ETS) and The Stanley Works. Meeting with great success, ETS has expanded the new processes to evaluate and prioritize all product changes as well as apply the methodology to handle new prospects.A center of excellence was develop at The Stanley Works that created an analytical tool for sales data and new potential sales opportunities. According to the author, due to automated decision processes created by the center of excellence, the company realized a 6% emersion in gross margin. Although highly in favor of analytical tools, Davenport (2009) warns of reliance solely on automation, and cautions managers to pulmonary tuberculosis their expert human insight to monitor how well analytical tools are working. The decision making process should always be a human endeavor with analytics all a part of the overall toolbox. import of the article Davenport (2009) raises a universal concern encompassing the impact of poorly approximation out organizational as well as individual decisions. The decisio ns of today are the realities of tomorrow, and in spite of the myriad of keen resources available, fewer organizations have reengineered their decisions (p. 117). The author presents an excellent argument for the necessity of a systematic decision making process as well as the use of analytical tools to provide reliable information in order to make sound decisions. Corporate chief operating officers exist that agree with the concepts and actively ngage in systematic decision-making processes.Donna Thompson, CEO of Access Community Health Network in the Chicago area is one example. She shares her ritual of going through the same decision-making process onward taking any action, and offers good decision making isnt as much about having all the right answers as is using a process to ask all the right questions (Reed-Woodard, M. A. 2006p. 164). Gully, Stainer and Stainer (2006), in their study on moral decisions within organizations, have also found a systematic process to yield the best decisions.The authors describe an organized balance sheet designed to prevent dis ordered thinking as a model of cooperative vexation behavior. Their findings include the select for systematic decision-making and state the moral decision making maze needs ordered steps of asking questions and providing answers that can readily be applied to solving problems and dilemmas in business (p. 194). Davenports (2009) article continues with accolades for analytical tools within automated systems as long as managers thoroughly understand the models.Jim Ciampaglio CEO of NeoSpire exuberantly claims the success of an analytical sales tool used to manage leads and store sales information and states this tool helped us change who we are as a sales organization (McKay, L. 2010). Executive decisions lay the foundation for business strategy poorly thought out decisions lead to less than optimal results and systematic decision making takes the emotionality out and puts the issue in an objectiv e framework, leading to better outcomes. Organizations integration this type of framework reduce the risk of moving ahead with a faulty plan.Davenport (2009) states while managers are buying and most likely reading resource material providing the basis for better decision making, few actually adopt the recommendations (p. 118). Conjecture rather than interviews with key decision makers is offered to support this particular viewpoint with the synthesis that this may be due to the failure to connect bad outcomes to faulty decision making coda Davenport (2009) does an excellent job of tying the process of decision-making to an organizations ultimate failure or success.His thought provoking discussion as to what exactly transpires during the individual decision making process and why organizations need to gain some control over this process makes intuitive sense. The success of the authors suggested framework for making decisions is well supported by the organizations cited in his wor k, with confirmations easily found in other studies such(prenominal) as Gully et al (2006). Further research is recommended examining the decision making processes generally employed by organizations before conclusions that support Davenports (2009) negative assumptions can be drawn.The author does not support his claim that only a few companies employ a systematic process and is biased in his perception of the poor calls made in both the public and private sectors in recent years. Overall, Making Better Decisions provides solid food for thought and raises the question that if Davenports (2009) assumptions are in fact correct, why is it that corporations continue to allow managers to use more intuition than systematic processes to arrive at decisions that impact the organizations bottom line?